Hiring an Employee: How to Guarantee a Tech-Savvy Secretary
As a professional, one always strives to maximize their skills and abilities in improving their service delivery. The phrase “tech-savvy” is often used in job descriptions for personal assistants/executive assistants.
According to Vickie Sokol—a Microsoft Certified trainer— a tech-savvy secretary is “someone who welcomes any relevant technology and enhances his or her learning by formal or informal means.”
It has become an important criterion for hiring managers to look for experienced applicants who possess “tech-savviness.” This means that a person will be required to know the latest software, social media sites, and also tech toys.
Prosperous businesses depend heavily on employees with top-notch administrative assistant skills. The best secretaries are not only supporting players but are also key to making critical decisions for organizational success. Some of the important skills that they are needed include the following:
Proficiency in Software and Social media
A tech-savvy secretary needs to have the know-how of using Microsoft Word, Outlook, and Excel. Again, having the capabilities of running virtual meetings, organizing newsletters, and developing PowerPoint presentations is an added advantage.
Executive managers value secretaries that know how to use accounting payroll and human resource applications. Social media knowledge comes in handy as it marks a huge asset for an employer. In an actual sense, small and medium-sized companies fancy administrative assistants that can manage Facebook pages or Twitter feeds without having to hire a social media specialist.
The above skills go a long way in helping the company or executive build an online presence, which is essential in remaining competitive.
Industry Knowledge
Understanding the industry is critical because it makes one get familiar with any new trends that are coming up. Now, knowing the three T’s of the industry—technology, trends, and terminology—makes you be ahead of the rest.
Terminology—understanding the language of a specific business sector means a secretary new to the company may keep up with and be part of the workplace’s conversations right from the beginning.
Trends—the current administrative professionals must be knowledgeable in matters relating to the industry trends. Similarly, they ought to think proactively about how these trends would potentially influence the company.
Training—a tech-savvy secretary needs to be familiar with the company’s tools of application in advance. Managers would look at the administrative assistant who frequently upgrades their skills through training.
Digital Marketing Skills
As part of becoming tech-savvy, having digital marketing skills is significantly important. It entails having analytical skills meaning you know what to do with your data and how to improve upon what is working and adjust what isn’t working—a better understanding of the marketing issues and new KPIs, among others.
Additionally, having digital acumen and research experience is imperative to the success of an administrative assistant.
Database Management Skills
Navigating through the tech-savvy world requires one to have some data management skills, which would entail database designing and planning, controlling accounts and files, knowledge of database software, and the ability to manage accounts and files.
Conclusion
To be a tech-savvy secretary means embracing the relevant technology within the operation industry and advancing your knowledge. You understand the internal systems within an organization, data integrity, social media management, and proficiency in design and planning.
As an individual, you have an obligation to upgrade your skills through learning and training to be competitive in your area of expertise as you undergo career growth.
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